# Support & Feedback

The best way to ask for support or to submit your feedback is via one of the following channels:

{% hint style="info" %}

### Response times may vary due to different factors

Please allow a minimum of 3 work days for staff to respond to your support request.
{% endhint %}

***

## [Support Discord](https://discord.com/invite/t2kad3brwb)

* Join our [**Support Discord**](https://discord.com/invite/t2kad3brwb) for updates, support, and much more!

## Email Support

* Send an email to <support@vrave.app> for support.

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### Email inquiries may take longer to get a reply

If you're experiencing a bug, or wish to leave feedback, please use the support Discord instead.
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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.vrave.app/help/support-and-feedback.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.